typically you can raise a ticket Platform team for SFSF and they ll advise you the steps for it then
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/006381ca-cda8-2f10-a2b1-cd351eb04dad?overridelayout=true component message to raise for is LOD-SF-PLT