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Re: Log text is not getting clear after saving service request in IC channel

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Hi Sagar,

 

Sorry for delay in response ,After initial save again edited document and added comment and saved. As you said did not end the interaction. I checked in GUI text(P) I can see in Texts tab. Same behavior as in web UI. If edit simply in GUI and saves it then text(p) cleared off (as expected).

 

What could be the issue here, is there any settings to avoid this buffer issue?

 

Best Regards,

Dharmakasi.


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