hi,
>>it seems that your user is not the possible agents for the task.
>> make sure that the decision task is a "general task"
>>execute transaction SWU_OBUF to refresh the buffers
>> last option consult with your BASIS guy whether they ahve changed the password of the WF-BATCH user, if the password is changed then the work items will not appear in the SAP inbox. ie SBWP
thank you!!